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White Paper

Service Management in the Public Cloud

Sourcing in the digital transformation
  • Learn more about the development, relevance and significance of IT service management as an integral part of a public cloud strategy.
  • How the ITIL service lifecycle can help to identify the relevant processes for users and providers.
  • Questions about ITIL that you need to ask your cloud provider.

Publishers:Crisp Research AG & IONOS Cloud Inc.

Length: 18 Pages

Released: 2016

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White paper from CRISP and 1&1 IONOS

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