
Complexity and compliance caused delays
NORMA struggled with complex model configurations and compliance concerns from European clients wary of the Cloud Act. Time-consuming setups and risks of costly errors slowed timelines and caused frustration.
Client misunderstandings created roadblocks
Evaluating foundational models was slow and difficult. Clients often didn’t understand why secure access to open-source models wasn’t immediate, delaying progress despite the need for thorough testing before deployment.
About NORMA
NORMA specializes in delivering Big Data and AI projects with a team of skilled data engineers and cloud developers. The company supports clients through product development, execution, and production maintenance.
Currently, NORMA is developing tools to evaluate and compare large language models (LLMs) and NLP algorithms. The team is also working on a multi-agent automation system for a major real estate client to address scalability and data exchange challenges.


Seamless setup using the OpenAI SDK
The integration process was straightforward and fast. By using the standard OpenAI SDK, NORMA updated environment variables to connect to the desired models in under 30 minutes per project, saving valuable time.
Addressing data privacy concerns with European hosting
The platform’s European-compliant hosting resolved client concerns about the Cloud Act and data security. This provided NORMA and its clients with confidence that sensitive data was handled securely.
Streamlined billing with centralized invoicing
Centralized invoicing allowed NORMA to allocate resources directly to client projects. This streamlined financial management and significantly reduced administrative workload.
Focus on innovation, not maintenance
The serverless design eliminated the need for maintaining models, removing concerns about obsolescence or security vulnerabilities. NORMA’s team could focus entirely on delivering innovative AI solutions.
Adaptable resources for changing needs
The IONOS AI Model Hub enabled NORMA to scale resources up or down as needed. This flexibility allowed the team to manage costs effectively while meeting dynamic project demands.
WEBINAR
Trial excludes ChromaDB storage and is non-transferable.
Overview
Learn how to launch your open-source chatbot agent in minutes. With the Agent Starter Pack from Norma, you can easily build retrieval-augmented generation (RAG) assistants or question-answering (QA) agents, using open-source AI models from the IONOS AI Model Hub, securely hosted on the IONOS Cloud. Explore the AI Agent Starter Pack on GitHub
Step-by-step video guide
Get walked through the steps on how to connect your GitHub and Tavily accounts, add your API keys, and deploy automatically using the GitHub Actions workflow.







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